Confirm Pack

Confirm Pack

"Confirming" a pack means receiving it from the lottery distributor into your safe. A confirmed pack is in your inventory, but it is not yet on the counter — customers cannot buy from it until you also activate it.

This is the first thing you do every time a lottery shipment arrives.

Open the screen: Lottery → Confirm Pack in the left navigation.

When to use this screen

  • A lottery delivery truck just dropped off a new shipment
  • You have the state lottery delivery receipt in hand (the printed paper that comes in the box)
  • You want to record those packs in CStoreiQ so they become part of your safe inventory

You do not use this screen to put a pack on the counter — that's Activate Pack.

Screen at a glance

Confirm Pack screen with store selected

Area What it does
Store Pick the location the shipment was delivered to
Quick Scan – Confirm Pack Scan a pack barcode and the system auto-fills + auto-submits
Manual Entry / Batch Scan toggle Switch between adding one pack at a time vs scanning many in a row
Session Settings Confirmation date and the lottery invoice number (from the delivery receipt)
Pack Details The actual game # and pack # being added
Confirmation Summary (right) Year-to-date / Month / Week / Today counts of packs you've confirmed

Before you begin

You need:

  1. The lottery commission Instant Ticket Delivery Receipt — paper, in the box. It lists every pack number you received and its Invoice / Order #.
  2. Knowledge of which store the shipment was for (if you manage multiple).
  3. All games on the receipt must already exist in Add Game. If a game on the receipt is unknown, add it first.

Here is what a real lottery delivery receipt looks like, with the small "INSTANT DELIVERY" terminal slip stapled on top:

state lottery delivery receipt

Key fields on the receipt:

Field on receipt Where it goes in CStoreiQ
Shipment # (e.g., 000-XXXXXX-5233-0001-0) Optional — type into the Invoice Number field as a backup reference
Order # (e.g., XXXXXXX) The CStoreiQ Invoice Number field
Game + Order Details rows Each row is one pack — pick the Game # from the dropdown
Shipment Inventory Details (list of pack #s at bottom) One Pack Number per row, e.g., 858-511721 means game 858, pack number 511721
INSTANT DELIVERY slip → INVOICE NUMBER (e.g., 000XXXXXX5233000010) Alternative value for the CStoreiQ Invoice Number field

Method 1 — Quick Scan (one pack at a time)

Fastest path when you have a handheld scanner and a few packs.

  1. Pick the Store the shipment is for. The scan field activates as soon as a store is selected.
  2. (Optional) Type the Invoice Number from the delivery receipt — it stays in the session so every pack you scan after this is tagged with the same invoice.
  3. Confirm the Confirmation Date is correct (defaults to today).
  4. Click into Quick Scan – Confirm Pack.
  5. Aim the scanner at the ITF barcode on the pack (or on any individual ticket — they all encode the same pack number).
  6. The system parses the scan, fills Game Number and Pack Number automatically, and submits. A green toast confirms.
  7. Scan the next pack. Repeat until done.

The Confirmation Summary cards on the right update live so you can verify you've added the right count for today.

Method 2 — Manual Entry (no scanner)

Use this when a barcode is damaged or you're entering from the printed receipt:

  1. Pick the Store.
  2. Leave the toggle on Manual Entry.
  3. (Optional) Enter Confirmation Date and Invoice Number.
  4. Pick the Game Number from the dropdown — it shows every game registered for your state, with the friendly name:

Game Number dropdown

  1. Type the Pack Number (the middle segment from the GAME-PACK serial — e.g., 109713 for pack 1347-109713-195). Length depends on your state's lottery format.
  2. Click Confirm Pack.

The pack now appears in the Safe tab of Lottery Inventory with status Confirmed (not activated).

Method 3 — Batch Scan mode

Best when a single shipment had 10+ packs. The form stays open between scans and tracks a running count.

  1. Pick the Store and enter Invoice Number.
  2. Flip the toggle from Manual Entry to Batch Scan.
  3. Scan one pack barcode after another. Each scan is auto-submitted; the input field clears itself ready for the next scan.
  4. When you've scanned the last pack, look at the Confirmation Summary card labeled Today — the count should equal the number of packs on the delivery receipt.

If the count is short, switch back to Manual Entry and add the missing packs by hand — then call your lottery commission to report a delivery discrepancy.

Field reference

Field Required Format Notes
Store Yes Picked from dropdown The location physically receiving the shipment
Confirmation Date Yes Date picker Defaults to today. Change only if you're catching up a prior day's shipment.
Invoice Number No Free text The Order # / Invoice # / Manifest # on the lottery delivery receipt — links every pack in this session to the same shipment
Game Number Yes Picked from dropdown Must already exist in Add Game
Pack Number Yes Per your state's pack-number length Unique per game per store. The system rejects duplicates.

What "Confirmed" means after you save

A confirmed pack:

  • Counts toward the Year / Month / Week / Today packs in the Confirmation Summary
  • Appears in Lottery Inventory under the Safe tab with status Confirmed (not activated)
  • Counts in the Books Confirmed field of Day Close for the date you confirmed it
  • Is not yet available to sell. To put it on the counter, run Activate Pack next.

What can go wrong

Symptom Cause Fix
"Pack already exists" The pack number is already confirmed at this store Search the Safe tab — you probably confirmed it earlier. Do not re-confirm.
"Game Number not found" The game isn't registered for your state Open Add Game and add it, then return
Scanner reads but the form doesn't auto-fill The barcode doesn't match your state's expected length Re-scan, or switch to Manual Entry and type the numbers
The shipment had 12 packs but Today shows 10 You missed two scans, or some scans hit the wrong field Use Manual Entry to add the missing packs; check the receipt against the Safe tab
"Select a store first to enable scanning" warning under the scan field No store picked yet Pick a store — the field unlocks

Next steps

After confirming the shipment:

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