The single most important screen in the Lottery module. Run Day Close every business day, end of shift — even on slow days with zero lottery sales. Day Close is what feeds the Weekly Settlement that determines your EFT sweep amount, and a missing day creates a gap the lottery commission can't reconcile.

What Day Close actually does

Day Close is a three-step wizard that captures everything that happened with lottery at one store on one day:

1. Terminal Totals — what your lottery terminal printed on its end-of-day sales report
2. Scan Packs — read the end-ticket on every active pack so the system knows how many tickets sold today
3. Summary — review the reconciliation and close the day

When you click the final close button, CStoreiQ writes a permanent day-close record for that date and generates a printable PDF. That record is what every other report rolls up from.

Before you begin

You need two things in hand:

1. The lottery terminal's Sales Report for the day

Most lottery terminals print this automatically at end of day, or you can request a reprint. Here is what a real lottery daily Sales Report (lottery commission example) looks like:

The text content of that report (so you know which line maps to which CStoreiQ field):

  SALES REPORT — MONDAY
  TUE DEC16 25 12:42:41
  RETAILER XXXXXX

  DRAW-STYLE SUMMARY         INSTANT SUMMARY
  35 SALES    143.00       6 SETTLEMENTS  3,000.00
   0 CANCELS    0.00       42 CASHES     591.00-
   0 FREE TICKETS  0.00       0 INSTANT PROMO   0.00
   0 FREE PROMO   0.00         RETURNS     0.00
   0 DISCOUNTS   0.00         SALES COMM   195.00-
    NET SALES  143.00+        NET INSTANT 2,214.00+
   2 CASHES    11.00-
    SALES COMM   9.29-      ADJUSTMENTS     0.00
    CASH COMM   0.00      TOTAL NET DUE  2,336.71+
    NET DRAW   122.71+

Those numbers go straight into Step 1.

2. Physical access to your lottery dispenser

You need to scan the end ticket (next-ticket-to-sell) on every pack currently in a bin. Stand at the dispenser with your handheld scanner.

Screen at a glance

Step 1 — Terminal Totals

Type the figures from your lottery terminal Sales Report into the two sections.

Online Lottery section

Scratchoff / Instant section

Click Next at the bottom-right to advance to Step 2.

Step 2 — Scan Packs

CStoreiQ shows every pack currently in a bin for this store. The counter at the top right (0 / 40) tracks your progress.

For each pack:

1. Click into the Scan pack barcode field at the top.
2. Scan the next ticket to sell in the pack — i.e., the ticket whose face is showing through the dispenser window. This is the end ticket — every ticket numbered before it has been sold today.
3. The pack's row updates: End Ticket fills in, Sold Qty is computed (End Ticket − Begin Ticket, accounting for reverse-counting packs), Sale Amount is computed (Sold Qty × Ticket $), status flips to Done.
4. Move on to the next bin.

What happens for sold-out packs

If a pack has zero tickets left, scan whatever final ticket remains — the system recognizes the pack as fully sold and tags it Sold Out. The empty book/spine should then be Returned so it's removed from inventory.

Scanner Issue?

The Scanner Issue? button at the top right opens a Manual Entry dialog. Type the end ticket number directly, choose a reason from the dropdown (Scanner Broken / Damaged Barcode / Other), and the system records the manual entry in an audit log alongside the scan. The Day Close record stores both the value and the reason, so a future audit shows the verification was completed without the scanner.

When every pack shows Done, click Next.

Step 3 — Summary

Read-only reconciliation page. Verify two things:

If everything checks out, click Close Day at the bottom.

What gets saved

When you close the day, CStoreiQ:

1. Writes a permanent day-close record tied to (store, business date)
2. Generates a printable PDF — the Day Close Report — that combines terminal totals, every per-pack scan, and the reconciliation. Real example: the LAI II Shift Report shipped to retailers by CStoreiQ shows Box / Ticket ID / Pack# / Ticket Name / Open# / Close# / Value / Count / Total per active pack plus rolled-up Sales Summary, Inventory and Active Ticket Information, and Profit Display sections.
3. Flags the date in the calendar as Closed
4. Marks every scanned pack with its new Begin Ticket for tomorrow (so tomorrow's Day Close already knows where each pack left off)
5. Updates the per-pack Sold Qty and Sold Amt you see on Lottery Inventory

The day's totals roll into the current week of Weekly Settlement automatically.

Editing a closed day

The settlement-lockout rule prevents retroactive changes that would create a discrepancy between your books and the EFT debit.

Field reference (Step 1)

What can go wrong

Daily timing recommendation

The simplest cadence: first thing the next morning, close yesterday.

• The lottery terminal's end-of-day Sales Report is on the counter from last night
• The dispenser bins are in the same state they were at lottery cutoff
• You're fresh and you have an hour before customers start coming in

Avoid closing during the day — sales after the close will not be captured until the next day.

Related articles

• Reading a Lottery Ticket Barcode — what your scanner is reading
• Weekly Settlement — where these daily closes roll up
• Lottery Inventory — verify Sold Qty after closing