Move Pack
Use Move Pack to change the bin a currently-active pack lives in — without taking it through Inactivate and Activate again. The pack stays Active the entire time; only the Bin # changes.
Open the screen: Lottery → Move Pack in the left navigation.
When to use this screen
- You rearranged the dispenser layout and packs are now in different physical slots
- A bin is broken and you need to relocate the pack to a working slot
- You're consolidating packs into a smaller set of bins
- You accidentally typed the wrong bin number on Activate Pack and want to correct it
Do not use this screen to take a pack off the counter — use Inactivate Pack for that.
Screen at a glance
| Area | What it does |
|---|---|
| Store | Pick the store the pack is at |
| Quick Scan – Move Pack | Scan a pack barcode and the system auto-selects it |
| Select game / Select pack | Manual pickers if you can't scan |
| Current Location card | Read-only — shows the source bin where the pack lives now |
| New Location card | Type the destination bin number here |
| Moved History (bottom) | Audit trail of every move done at this store: Pack #, Game, From Bin, To Bin, Moved By, Moved Date |
Before you begin
- The pack must currently be Active (in a bin). Confirmed or inactive packs cannot be "moved" — they have no current bin to move from. Use Activate Pack instead.
- The destination bin must be empty. Two packs cannot share a bin.
Move a pack step-by-step
With a scanner
- Pick the Store.
- Scan the pack's ITF barcode in the Quick Scan field.
- The Current Location card fills in with the bin the pack is in right now (the "Source bin" number).
- Type the New Location bin number — the destination slot.
- Click Move Pack.
Without a scanner
- Pick the Store.
- From Select game, pick the game.
- From Select pack, pick the pack number — the Current Location card shows its source bin.
- Type the New Location bin number.
- Click Move Pack.
A row is added to Moved History at the bottom of the screen with timestamp and the user who performed the move.
Field reference
| Field | Required | Format | Notes |
|---|---|---|---|
| Store | Yes | Dropdown | Pack must be active at this store |
| Game / Pack pickers | Yes (manual mode) | Dropdowns | Lists only currently-active packs |
| Quick Scan barcode | Yes (scan mode) | ITF from pack/ticket | Looks up the active pack and pre-fills Current Location |
| New Location | Yes | Integer > 0 | Must not equal Current Location; must be an empty bin |
What's saved
Move Pack only changes one thing in the database: the pack's Bin #. Everything else — the begin/end ticket numbers, sold qty, activation date, game-pack identity — is unchanged. The pack remains Active.
A move event is added to Moved History for audit.
What can go wrong
| Symptom | Cause | Fix |
|---|---|---|
| "Pack is not currently active" | The pack is in the safe (Confirmed or Inactive) | Use Activate Pack instead — it lets you set the bin in one step |
| "Destination bin is occupied" | Another active pack is in the bin you typed | Pick a different bin, or move the other pack first |
| "Cannot move pack to the same bin" | New Location equals Current Location | Type a different bin number |
| Current Location card stays empty after a scan | The scanned pack is not active at the selected store | Verify the store, or check Lottery Inventory → Safe to see if the pack is there |
Moved History
Every move is logged with:
| Column | Meaning |
|---|---|
| Pack Number | The pack that was moved |
| Lottery Pack ID | Internal database ID (useful when calling support) |
| Game Name | Friendly name from the game master |
| Game No | Game number |
| From Bin | The bin slot the pack was in before the move |
| To Bin | The new bin slot |
| Moved By | The CStoreiQ user who performed the move |
| Moved Date | Timestamp |
Use the search box at the right of the history header to find a specific pack or bin.
Related articles
- Activate Pack — initial placement in a bin
- Inactivate Pack — take a pack off the counter entirely
- Lottery Inventory — see all current bin assignments
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